How to Pay

Paying by bank transfer

Nexlane currently accepts payment by direct bank transfer. It takes a couple of extra minutes compared to typing a card number, so here is exactly how it works and what to expect — no surprises.

What happens, step by step

1. Place your order	Add what you want to the cart and check out as normal. Choose Bank Deposit as the payment method.
2. Get the details	Our bank details appear on the order confirmation screen straight away, and we email them to you as well. Your order number is your payment reference.
3. Make the transfer	Pay from your banking app or online banking. Include your order number as the reference — this is how we match your payment to your order.
4. We confirm	We check for incoming payments every business day. Once yours lands we mark the order paid and email you.
5. We ship	Your order is dispatched within 1–3 business days of payment clearing, and you get a tracking number by email.

How long does the transfer take?

Within Georgia, transfers usually arrive the same business day or the next morning. International transfers typically take 1–3 business days depending on your bank.

We hold your items for you from the moment you order, so nothing sells out while your payment is in transit.

Is my order safe before I've paid?

Yes. Your order is recorded in our system the moment you place it, with everything you selected. Nothing is charged automatically and no payment details are stored by us — you are simply making a normal bank transfer, exactly as you would to any other account.

If you change your mind before transferring, just email us and we'll cancel it. There is nothing to refund because nothing has been taken.

What if I forget the order number?

Email beqaqatamadze8@gmail.com with the name on the transfer and roughly when you sent it, and we'll match it up manually. It is not a problem — it just takes us a little longer.

What if my payment doesn't arrive?

If your transfer hasn't been confirmed within 5 business days, contact us with your order number and your bank's confirmation or receipt. We'll trace it.

Orders that go unpaid for 14 days are cancelled automatically and the stock released. You'll get a reminder email before that happens.

Can I pay another way?

We're actively working on adding card payments. If bank transfer doesn't work for you, email us before ordering and we'll tell you honestly whether we have an alternative yet.